[Tokyo Disney Resort App] Do we have to create a group on the app? : [Official] | FAQ

[Tokyo Disney Resort App] Do we have to create a group on the app?

（ID:00461）

Please select the following options for information about creating a group on the app.

If all of the following cases apply to you, you can enjoy the park without creating a group on the app:

・A representative of your party purchased park tickets for all members of your party. (*1)

・All the park tickets will be displayed on the representative's app. (*2)

・All the members will enter and re-enter the park with the representative. (*1)

・The representative will always select the park tickets for the members on the app to use the app's services. (*3)

・The members other than the representative will not use the services individually. (*1)

*1 Only the park tickets purchased online are applied.

*2 For paper park tickets, please have the representative scan all the park tickets using the app.

*3 Disney Premier Access, Entry Request, Standby Pass, Disney Mobile Order

In the following cases, a group must be created on the app:

・If a representative of your party and other members may enter the park separately or enjoy the park separately.

・If two or more members purchased park tickets separately online and use the app's services together after entering the park.

You can enter the park and use the services creating a group, but there are some notes. The notes will vary depending on the park ticket, so please select your park ticket below.

Please select your Park ticket.

Eligible Park tickets

・Park tickets purchased on the bookings/purchases page of the Tokyo Disney Resort Official Website, or the Tokyo Disney Resort App

Guest A: purchased Park tickets for Guest A and Guest B

Guest B: is a member of Guest A's party

Guest C: purchased a Park ticket for Guest C and is a member of Guest A's party

If Guest A and Guest C (purchasers) wish to display Park tickets on their own App

Park tickets purchased online will automatically be displayed on the App both before and after entering the Park once you log into the App with the account registered under MyDisney used to purchase the Park tickets.

If Guest B (other than purchasers) wishes to display Park tickets on Guest B's App

Creating a group on the App is required.All of the Park tickets purchased by Guest A will also be displayed on Guest B's App by being invited by Guest A to join the group.

To display Park tickets for all members of the party and plans (your purchased Disney Premier Access, etc.) on everyone's App

Creating a group is required.

If Guest A and Guest B wish to enter the Park separately or split up at the Park

Creating a group is required.

If Guest B (other than purchasers) wishes to use services (your purchased Disney Premier Access, etc.) with Guest B's App

Park tickets for all members of the party will be displayed on everyone's App by joining a group. Any member will be able to use the services available on the App.

To use services available on the App (your purchased Disney Premier Access, etc.) without creating a group

If you scan the code for Guest C's Park ticket (Guest C is another purchaser) using Guest A's App, you will be able to use the services available on the App together without creating a group.

Notes on not creating a group (your purchased Disney Premier Access, etc.)

Park tickets and plans (your purchased Disney Premier Access, etc.) will not be displayed on Guest B's App (other than purchasers), so you will be required to display the Park ticket for Guest B on Guest A's App each time. *

*If Guest A can forward "the email with the code for your Park ticket" that was sent after purchasing Park tickets to Guest B and Guest B can display (or print) the code on Guest B's smartphone, Guest A and Guest B can split up at the Park without creating a group by scanning "the code for your Park ticket that was sent via email".

The following information is for using the code that was sent via email after making your Park ticket purchase as a Park ticket.

Eligible Park tickets

・Park tickets purchased on the bookings/purchases page of the Tokyo Disney Resort Official Website, or the Tokyo Disney Resort App

Guest A: purchased Park tickets for Guest A, Guest B and Guest C

Guest B and Guest C: are members of Guest A's party

If Guest A (purchasers) wishes to display Park tickets on Guest A's App

All of the purchased Park tickets will be displayed on the App both before and after entering the Park by logging into the App with the account registered under MyDisney used to purchase the Park tickets.

If Guest B and Guest C (other than purchasers) wish to display Park tickets on their own App

Creating a group on the App is required. All of the Park tickets purchased by Guest A will also be displayed on their own App by being invited by Guest A to join the group. *

To display Park tickets for all members of the party and plans (your purchased Disney Premier Access, etc.) on everyone's App

Creating a group is required. *

If Guest A and Guest B (Guest C) wish to enter the Park separately or split up at the Park

Guest B (Guest C) can split up from Guest A at the Park without creating a group by scanning "the code for your Park ticket" forwarded by Guest A via email onto the reader at the entrance.

If Guest B (other than purchasers) wishes to use services (your purchased Disney Premier Access, etc.) with Guest B's App

Park tickets for all members of the party will be displayed on everyone's App by joining a group. Any member will be able to use the services available on the App.

To use services (your purchased Disney Premier Access, etc.) without creating a group

You can use the services available on the App by selecting the Park tickets for all members of the party or by scanning the codes for the Park tickets using one App. *

*Notes on not creating a group

・If a person other than the purchaser scans the above code using the App, the Park tickets will disappear from the member's Apps other than the purchaser's App when the purchaser uses (updates/reloads) the App both before and after entering the Park.

・If you scan Park tickets for all members of the party using the App to use services available on the App after entering the Park, the Park tickets and plans (your purchased Disney Premier Access, etc.) will only be displayed on the last App used for scanning. Please be aware that the Park tickets and plans will disappear from the other members' Apps. In that case, please scan the codes on the Park tickets using the App again. The Park tickets and plans will appear on the App again.

-If you join a group that includes Guest A (the purchaser), the above event will not occur.

To display Park tickets on your own App

Both before and after entering the Park, Park tickets will be displayed on the App by scanning the code on the Park ticket using the App.

To display Park tickets for all members of the party and plans (your purchased Disney Premier Access, etc.) on everyone's App

Creating a group is required.

To enter the Park separately or split up at the Park from other members of the party

If your Park ticket is displayed on your App or you have the original Park ticket, you can split up from other members of the party without creating a group.

To use services (your purchased Disney Premier Access, etc.) with your own App

Park tickets for all members of the party will be displayed on everyone's App by joining a group. Any member will be able to use the services available on the App.

To use services (your purchased Disney Premier Access, etc.) without creating a group

You can use the services available on the App by selecting the Park tickets for all members of the party or by scanning the codes for the Park tickets using one App. *

*Notes on not creating a group

-If you join a group that includes Guest A (the purchaser), the above event will not occur.

To display Park tickets on your own App

Both before and after entering the Park, Park tickets will be displayed on the App by scanning the code on the Park ticket using the App.

To display Park tickets for all members of the party and plans (your purchased Disney Premier Access, etc.) on everyone's App

Creating a group is required.

To enter the Park separately or split up at the Park from other members of the party

If your Park ticket is displayed on your App or you have the original Park ticket, you can split up from other members of the party without creating a group.

To use services (your purchased Disney Premier Access, etc.) with your own App

Park tickets for all members of the party will be displayed on everyone's App by joining a group. Any member will be able to use the services available on the App.

To use services (your purchased Disney Premier Access, etc.) without creating a group

You can use the services available on the App by selecting the Park tickets for all members of the party or by scanning the codes for the Park tickets using one App. *

*Notes on not creating a group

-If you join a group that includes Guest A (the purchaser), the above event will not occur.

To display Park tickets on your own App

Both before and after entering the Park, Park tickets will be displayed on the App by scanning the code on the Park ticket using the App.

To display Park tickets for all members of the party and plans (your purchased Disney Premier Access, etc.) on everyone's App

Creating a group is required.

To enter the Park separately or split up at the Park from other members of the party

If your Park ticket is displayed on your App or you have the original Park ticket, you can split up from other members of the party without creating a group.

To use services (your purchased Disney Premier Access, etc.) with your own App

Park tickets for all members of the party will be displayed on everyone's App by joining a group. Any member will be able to use the services available on the App.

To use services (your purchased Disney Premier Access, etc.) without creating a group

You can use the services available on the App by selecting the Park tickets for all members of the party or by scanning the codes for the Park tickets using one App. *

*Notes on not creating a group

-If you join a group that includes Guest A (the purchaser), the above event will not occur.

To display Park tickets on your own App

Both before and after entering the Park, Park tickets will be displayed on the App by scanning the code on the Park ticket using the App.

To display Park tickets for all members of the party and plans (your purchased Disney Premier Access, etc.) on everyone's App

Creating a group is required.

To enter the Park separately or split up at the Park from other members of the party

If your Park ticket is displayed on your App or you have the original Park ticket, you can split up from other members of the party without creating a group.

To use services (your purchased Disney Premier Access, etc.) with your own App

Park tickets for all members of the party will be displayed on everyone's App by joining a group. Any member will be able to use the services available on the App.

To use services (your purchased Disney Premier Access, etc.) without creating a group

You can use the services available on the App by selecting the Park tickets for all members of the party or by scanning the codes for the Park tickets using one App. *

*Notes on not creating a group

-If you join a group that includes Guest A (the purchaser), the above event will not occur.

To display Park tickets on your own App

Both before and after entering the Park, Park tickets will be displayed on the App by scanning the code on the Park ticket using the App.

To display Park tickets for all members of the party and plans (your purchased Disney Premier Access, etc.) on everyone's App

Creating a group is required.

To enter the Park separately or split up at the Park from other members of the party

If your Park ticket is displayed on your App or you have the original Park ticket, you can split up from other members of the party without creating a group.

To use services (your purchased Disney Premier Access, etc.) with your own App

Park tickets for all members of the party will be displayed on everyone's App by joining a group. Any member will be able to use the services available on the App.

To use services (your purchased Disney Premier Access, etc.) without creating a group

You can use the services available on the App by selecting the Park tickets for all members of the party or by scanning the codes for the Park tickets using one App. *

*Notes on not creating a group

-If you join a group that includes Guest A (the purchaser), the above event will not occur.

Common Notes

Please keep your scanned park ticket and bring it with you from the time you enter the park until you leave, as you will need it in case you make changes to the date of park admission or if an error occurs with the app after entering the Park.

To make changes to the date of admission, conditions for making changes of the park ticket prior to the change will apply.

To register (scan) your park ticket information to the app, please see here.

更新日:2026/08/31

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