[Disney Premier Access] [Entry Request] [Standby Pass] What should I do if my smartphone runs out of battery or malfunctions after receiving the assigned time?

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（ID:01565） In the event that your smartphone runs out of battery or malfunctions after the time slot for the Disney Premier Access, Entry Request, or Standby Pass has been assigned, if you have a physical park ticket, such as a paper ticket, that you used to scan into the app, please have the park tickets for everyone in your group ready and contact a cast member at the relevant facility. If you have a park ticket that is originally displayed on the app, please contact a cast member at [Main Street House](https://www.tokyodisneyresort.jp/en/tdl/service/detail/001.html) (Tokyo Disneyland) or [Guest Relations](https://www.tokyodisneyresort.jp/en/tds/service/detail/040.html) (Tokyo DisneySea). "Mobile battery rental service" is also available at the parks. ・[Tokyo Disneyland](https://www.tokyodisneyresort.jp/en/tdl/service/detail/1617.html) ・[Tokyo DisneySea](https://www.tokyodisneyresort.jp/en/tds/service/detail/1638.html) Related links [Disney Premier Access](https://www.tokyodisneyresort.jp/en/tdl/guide/disneypremieraccess.html) [Entry Request](https://www.tokyodisneyresort.jp/en/tdl/guide/entry) [Standby Pass](https://www.tokyodisneyresort.jp/en/tdl/guide/standbypass) [Park Guide](https://www.tokyodisneyresort.jp/en/tdr/guide.html) [Tokyo Disney Resort App](https://www.tokyodisneyresort.jp/en/tdr/app.html)

[Official] | FAQ | Tokyo Disney Resort

[Disney Premier Access] [Entry Request] [Standby Pass] What should I do if my smartphone runs out of battery or malfunctions after receiving the assigned time?

[Disney Premier Access] [Entry Request] [Standby Pass] What should I do if my smartphone runs out of battery or malfunctions after receiving the assigned time?

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