[Official] | FAQ | Tokyo Disney Resort

よくあるご質問(Q&A)

I am inside Tokyo Disney Resort, but the Tokyo Disney Resort App does not show my current location or allow me to use the services such as Entry Request.

Q

I am inside Tokyo Disney Resort, but the Tokyo Disney Resort App does not show my current location or allow me to use the services such as Entry Request.

A

(ID:00440)

If location services are off on the App, some functions will not be available even if you are inside Tokyo Disney Resort.

Please enable the location services in the "Settings" on your smartphone and try again.

iPhone

Settings > Privacy > Location Services > "On"

Android

Settings > Location > "On"

If the above steps do not solve the problem:

iPhone

Please see "Share My Location" under the location services, and if "Disney Resort" is set to "Never" in the list of apps at the bottom of the screen, please change it to "While Using the App".

Android

Please go to Settings > Apps & notifications > "Disney Resort", and if you see "No permissions", go to "Permissions" and turn on "Location" or check "Only while app is in use".

Regarding the Above Question and Answer

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