[Official] | FAQ | Tokyo Disney Resort

よくあるご質問(Q&A)

[Disney Photo] I have purchased and downloaded photos, but I don't see them in "Purchased (Download)."

Q

[Disney Photo] I have purchased and downloaded photos, but I don't see them in "Purchased (Download)."

A
(ID:01289)

If I don't see the purchased and downloaded Disney Photo in "Purchased (Download)," the ordering process may not have been completed due to communication issues or other factors.

We apologize for the inconvenience, but please contact us through the “Disney Photo Inquiry Form” before purchasing it again.

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