[Official] | FAQ | Tokyo Disney Resort

If you have any questions about or any requests for the access to your personally identifiable information, you can contact us as follows. Unless you contact in the following manners, OLC may not respond to your request as the case may be.

Moreover, in accessing such information, you are required to identify yourself or an agent by the delivery of documents or otherwise. In some cases, you may be required to complete an application form as designated by OLC. At your request, we will provide you with detailed instructions.When we collect your personally identifiable information either in writing or on the Web site, OLC designates "inquiry number," which will, for verification purpose, be necessary when you make any request or inquiry with respect to your personally identifiable information. Moreover, for the purpose of matching your personally identifiable information with information retained in our databases, OLC will verify circumstance surrounding the collection of your personal information, such as when and how the information was collected. Unless this verification process is complete, we may not respond to your request.