[Official] | FAQ | Tokyo Disney Resort

A cast member will assist you through email.

Please check the information below, and click/tap the "Contact Form" button.

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Please contact:

Tokyo Disney Resort Merchandise Guest Services

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• While we will try our best to reply to you as soon as possible, depending on your question it may take a few days to reply. Thank you for your patience.
• For inquiries about merchandise issues, please have the receipt when you made your purchase ready when contacting us.
• For items you have received as a gift, please give detailed description about the merchandise.